Membership
STAY doesn’t ignore aging... We plan for it while independence is still strong.
By taking a proactive approach early, STAY helps reduce the severity, disruption, and cost of future interventions.
The result is more control, fewer surprises, and the ability to live at home - on your terms - for the rest of your life!
Our services are designed to evolve with you, providing the right level of support at the right time.
You stay in control - no rushed decisions or unwanted outcomes.
Support & Advocacy
Your Wellness Navigator - every step of the way
At the heart of STAY is a lifelong Wellness Navigator who serves as your guide, advocate, and point of coordination. This role ensures you’re never navigating changes, health events, or decisions alone.
Your Wellness Navigator:
- Helps you plan ahead and adjust as needs change
- Coordinates care, services, and resources
- Advocates for you during health-related events
- Supports communication with family and providers
This relationship creates continuity and clarity—so you’re not starting over every time something changes.
Wellness & Education
Staying informed, engaged, and well - long before support is needed
STAY members benefit from a holistic approach to wellness that goes beyond physical health. Through educational sessions, wellness activities, and insights from healthcare professionals, members are empowered to make informed decisions about their health and future.
This focus helps members:
- Maintain independence longer
- Understand health changes before they escalate
- Stay socially connected and engaged
- Feel confident navigating aging-related decisions
A strong sense of community reinforces that aging well doesn’t mean aging alone.
Technology & Innovation
Smart tools that support independence - without compromising privacy
Technology plays a key role in STAY’s success, helping us stay connected to how members are doing while respecting privacy and independence.
Our approach emphasizes:
- Non-intrusive technology that supports safety and awareness
- Tools that help identify changes early
- Coordination without constant monitoring
- A strong commitment to member privacy and dignity
Technology works quietly in the background - supporting independence rather than replacing it.
Services at Home
Support at home when needs change
If additional support becomes necessary, STAY is committed to helping you remain at home through trusted, vetted partners. Services are coordinated based on your needs, preferences, and goals.
With your Wellness Navigator by your side:
- Services are introduced thoughtfully - and proactively
- Care evolves as your situation changes
- You receive guidance, coordination, and advocacy throughout
This ensures continuity of care without disruption or guesswork.
Assisted Living & Long-Term Care
A safety net - only if home is no longer the safest option
If your home environment becomes unsafe, STAY ensures you still receive the care you need. Long-term nursing care is available at no additional cost beyond your monthly membership fee.
This provides:
- Security without financial panic
- A clear plan if circumstances change
- Continuity of support and advocacy
While the goal is always to support living at home as long as possible, STAY ensures you’re protected if a higher level of care becomes necessary - without the burden of sudden, overwhelming expenses.
CONCIERGE SERVICE
STAY Your Way has partnered with Dorvie to present a new concierge service that organizes non-medical home services: home repairs, house cleaning, meal delivery, laundry, and more. You can pick the ones you want, and we'll take care of the rest.
Your STAY Your Way membership gives you access to a one-stop experience, complete with a dedicated Dorvie concierge, exclusive member rates, reliable and vetted vendors, and consolidated service billing.
How Does It Work?
Let your concierge take care of the logistics of life.
Concierge services are priced based on the services you need, the frequency of those services, and the number of bedrooms and bathrooms in your home. Bundle as many or as few services as you like, and your concierge will schedule vetted vendors, coordinate day-of logistics, and make sure you're informed and satisfied every step of the way.
FAQ's
Can I trust the services you send to my home?
Yes! Our four-factor vetting includes referrals and background checks for every service provider, allowing you to be sure that we only partner with trusted, reliable companies who deliver high-value services.
How do I make changes?
Your concierge will add, remove, or change your services upon request. Just let them know.
What if I want to switch my services?
You always have full control over the services you receive. We'll be able to make changes to your services in three ways:
(1) When you're selecting services: We'll give you the option to add more services to it – whether they are brand-new services or changing the frequency of existing services.
(2) During your Initial Membership Call: We'll schedule time to talk after you select your services, so we can find the best days and times for you to receive your services. We'll set time aside during this call to talk about any additional services you might want.
(3) During our pre-or-post-service check-in: We'll contact you before and after every service is delivered so you know what to expect and so we can make sure you're fully satisfied with what you received.
We'll always check whether there are any new services you would like.
How do I pay for services?
Your concierge will create and send you a consolidated monthly bill from all the services you received that month. We can keep your payment info on file, so you don't have to juggle due dates or payment methods.
Do I need an app?
Nope! We want your user experience to be as simple as possible. All you need is to schedule your first concierge call and let us know if you prefer to talk via phone call, text message, or email. No apps needed.
What do I do if I don't need a service on a certain week?
No problem! Just let your concierge know, and they'll pause that service.
What if a service provider doesn't show up?
We take several steps to prevent no-shows, including confirming each week with your providers that they're prepared to deliver your services. If a service provider doesn't arrive, though, please call your concierge to let them know.
Our policy is to contact you after we expect a service was delivered to make sure you're satisfied, so if you don't get a chance to call us in the event of a no-show, we'll still contact you.
Either way, we'll make it right by finding an alternate provider to deliver the service as quickly as possible.
What if I already have a provider I want to use?
We know how important it is to find a trusted provider, and we want you to keep using them. Let us know that you have a provider who you prefer, and we'll add them to your account and consolidated bill.
